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Email · 7 min read

Five emails that bring print customers back

Quote follow-ups, reorder reminders and the other flows every print business needs.

Print is a repeat business, but customers forget to reorder. These five automated emails bring them back.

1. Quote follow-up

A friendly reminder two to three days after a quote, then a second one a week later. Many quotes are lost simply because nobody followed up.

2. Reorder reminder

Timed to each customer’s order cycle, for products like business cards, labels and packaging. Include a one-click reorder link.

3. Abandoned cart or upload

For online printers, remind customers who priced a product or uploaded artwork but did not check out.

4. Post-delivery check-in

Ask how the job turned out and request a review. Happy customers become your best marketing.

5. Seasonal campaigns

Plan around your buyers’ calendar: back to school, trade show season, holidays and year-end budgets.

Want this done for you?

Our print-trained team can put this into practice for your business.

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